Help Center

Getting Started

• Before You Start
• General Guide
• Mobile/Safari Experience
• Window Sizing
• Networking — troubleshooting & tuning for optimal performance
• Welcome Referral Program

Attendees

• Attendee Guide
• Multi Language Support
• Lounges and Breakout Rooms

Speakers

• Virtual Backgrounds
• Speaker Guide
• Lounges and Breakout Rooms

Producers

• Producer Quick Start Guide
• Producer Guide
• Speaker Onboarding Guide
• Event Dashboard Guide
• Welcome Studio Guide
• Sponsor Guide

See all 12 articles

Graphics and Assets

• Graphics and Video Dimensions
• Graphic Templates and Examples
• Creating Overlays in Keynote
• Creating Overlays in Google Slides

Troubleshooting

• Unable to Screen Share
• Support Hours of Operation
• I Hear Audio Echoing
• Help, my Attendees/Speakers can only see a black screen and no audio!
• Troubleshooting Permission Issues
• Troubleshooting Common Speaker Issues

See all 13 articles

Product Updates

• 3/10/2023 - New Screenshare Layout and Major Change to Recording Structure
• 2/27/2023 Data Data Data!
• 1/5/2023 - Call to Action and Image Overlays
• 11/09/22 - Pinned Chats and Tidied Up Multi-Track Landing Page
• 10/18/22 - Chat Updates
• 9/27/22 - Agenda Builder Release

See all 26 articles