Notifying your attendees of your event is super important and we understand having to use a 3rd party email marketing platform can be cumbersome. We created a built in way of doing it.
Where to Find Email Reminders and Customization
You can find it in your Event Dashboard by clicking the "Email" button in the navigation panel on the left. Here you will see the different types of emails you can edit. You also have the option to receive a test email of what it will look like by clicking the "Preview" button.
What Can Be Customized and How
You will are able to edit and preview 4 different types of emails from Welcome. Each of the customizable emails are independent of each other but share the same customization field types.
Manual Emails Invitations
You can modify the manual invitation emails that can be sent from your Attendee People tab.
Automated Registration Confirmation
These emails are automatically sent to users after they have successfully completed the event registration.
Automated 24 Hour Reminder
24 hour reminder email sent to all attendees and speakers that are in you People's tab. When enabled you will see the exact time and date the emails will be sent.
Automated 1 Hour Reminder
1 hour reminder email sent to all attendees and speakers that are in you People's tab. When enabled you will see the exact time and date the emails will be sent.
You have 6 fields and options that you can modify for your emails. The fields are consistent across the 4 types of emails you can customize.
Sender Name - The name displayed in your email
Subject - Subject line displayed in your email
Body Text - Body of the email
Add to Calendar Text - Text displayed next to calendar options
Go to Event Button - Edit go to button text
Use unique links toggle - Enable one click links within the invites, this will allow a more effortless login to the event. If enabled, we recommend including a message like this in the body text above: "Please do not forward or share this email. Check out our One-Click Registration Link Guide for details what One Click links do.
After you have made your edits you do have a few options. You can simply click "Save" to make your changes. You can also click the down arrow next to the save button for more options. You can have it save and send a preview test email or revert back to default texts.
When turned on, Welcome will send an email to all registrants shortly after your event ends. If they attended the event live, they will receive the following email:
And if they did not attend, this is what they will receive:
Still need help?
If none of the solutions work above and you're still experiencing issues, feel free to contact firstname.lastname@example.org or click Help at the bottom right corner of the screen.