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Producer Quick Start Guide

  • Updated

Welcome to our Producer video series that's intended to quickly orient you with our different systems across the three user roles and the interfaces you will be using. Each section will have links to specific topic articles for you to deep dive into all the details. 

Before we dive into it let's ensure you have checked out our technical checks and recommendations. 

Key takeaways:

  • Setting yourself up for an awesome Welcome experience
  • Use Chrome and limit the number of open tabs and windows
  • Tablet/Mobile work, but we still recommend laptops/desktops for the full experience
  • Confirm your Browser and System permissions are set correctly
  • If you are unable to see video/audio on the stage check if you are on a VPN/firewall/security software that is blocking it
  • Ensure you have a stable internet connection

Table of Contents

Attendee Guide

Understanding what your attendees will see will give you the context needed for how you design and organize your event. This will give you a great starting point and orientation with the Welcome platform to build from.

Key takeaways:

  • Registration
  • Stage navigation
  • Interaction panel
  • Networking options
  • Editing your profile 

For a further deep dive please check out our Attendee Guide.

Producer Guide

Now that you have a basic idea of what the platform looks like for your attendees. It is time to dive into your Control Panel and what you are capable of doing as a producer.

Key takeaways:

  • Control room features
  • The Green Room
  • Managing the stage
  • Media panel and the stage kit
  • Interaction panel
  • Settings panel

For a further deep dive please check out our Producer Guide and Control Room Guide.

Networking Guide

Creating kinship and belonging is something that will differentiate the typical talking heads event to a jaw-dropping experience. Leveraging out networking options can really bring people together.

Key takeaways:

  • Breakouts vs. Lounges
    • Breakouts = curated private rooms
    • Lounges = open public rooms
  • Creating and managing these networking rooms

For a further deep dive please check out our Lounge Guide and Breakout Room Guide.

Speaker Guide

Speakers are the stars of the show and help drive people to your event. The speaker interface is slightly different than other user roles. Orienting yourself to what they see will give you context to helping them onboard and troubleshoot possible issues. 

Key takeaways:

  • Speaker login
  • Event staff communication
  • The Green Room
  • Presenting
  • Navigating the event

For a further deep dive please check out our Speaker Guide and Speaker Onboarding Guide.

Event Dashboard Guide

An important area in the Welcome platform to be familiar with is the Event Dashboard. You will be spending a large amount of time in this administrative back end. You will be spending most of your pre and post-event time. 

Key takeaways:

  • Setting event details
  • Adding media assets to your event
  • Managing attendees and speakers
  • Managing event recordings
  • Setting up streaming
  • Analytics

For a further deep dive please check out our Event Dashboard Guide.

Welcome Studio Guide

Welcome Studio is the control room for your live event. More importantly, it is the primary area where you will be designing and planning the event itself. Our Agenda Builder feature within the Studio allows you to create and organize your event.
Key takeaways:

Still need help?

If none of the solutions work above and you're still experiencing issues, feel free to contact support@experiencewelcome.com or click Help at the bottom right corner of the screen.

To learn more about our webinar and virtual event features, click here: https://www.experiencewelcome.com/features

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